Privacy Policy

1. Introduction

Welcome to Timber & Twine Studio (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website: https://timbertwine.studio (“Site”).

We are committed to protecting your privacy and complying with our obligations under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: such as your name, email address, and phone number if you fill out our contact forms.
  • Usage Data: including IP address, browser type, pages visited, and time spent on the site.
  • Cookies and Tracking Technologies: for analytics and site performance (see our Cookie Policy).

3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and provide customer support.
  • Improve and personalise your website experience.
  • Send newsletters or marketing communications (if you have opted in).
  • Comply with legal obligations.

4. Legal Bases for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you have given us clear permission (e.g. email subscriptions).
  • Contract: When processing is necessary for a contract with you.
  • Legitimate Interests: To improve our services and website functionality.
  • Legal Obligation: To comply with applicable laws and regulations.

5. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Service providers (e.g. web hosting, email marketing platforms) who process data on our behalf.
  • Authorities or legal bodies, if required to do so by law.

6. Data Retention

We retain your personal data only for as long as necessary for the purposes stated above or as required by law.

7. Your Rights

You have rights under UK data protection laws, including:

  • The right to access your personal data.
  • The right to correct or update your data.
  • The right to delete your data.
  • The right to restrict or object to processing.
  • The right to data portability.
  • The right to withdraw consent at any time.

To exercise your rights, contact us at: shop@timbertwine.studio

8. Cookies

We use cookies to understand how you use our site and improve your experience. For more details, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices.

10. Changes to This Policy

We may update this policy occasionally. Any significant changes will be posted on this page with a revised “Effective Date”.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Timber & Twine Studio
Email: shop@timbertwine.studio
Website: https://timbertwine.studio